Gold's Gym Philippines

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FREQUENTLY
ASKED QUESTIONS

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FREQUENTLY ASK QUESTIONS

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Who should I contact if I have problems or concerns about my membership?

You may course these through your Membership Consultant or a Customer Service Form (CSF) in you club.

What are your gym hours?

Mon to Sat: 6AM – 12MN; Sun/Holidays: 8AM to 9PM

This is my first time to enroll in a gym. Do you have a program for beginners?

Yes! All new members can avail of free 3Ws and 1NC. 

I cannot afford a personal trainer. What do you suggest?

Other options include Gold’s Group Exercise (GGX classes) or Team Physique where a PT trains a group of 2-5.

Do I have to pay and register ahead of time to take group exercises class?

No. All GGX classes are free for members. Participation is on a first-come-first-served basis. 

Are classes suitable for all fitness levels?

Yes they are. The instructor will provide options/modifications for all fitness levels. 

May I get the schedule of all group exercises classes?

Real-time updated schedules are available through our Gold’s Gym PH mobile app and on fb.com/GoldsGymPh

I have certain medical complications, what program should I join?

It is advised that you consult a physician before participating in any physical activity. You should disclose your health condition with a fitness trainer.

How much time will I need to work out?

We have work out plans to fit your schedule in 30 minute increments.

How can our company get a corporate account?

Send your company details to management@goldsgym.com.ph for an assessment.

Can a member train another member? Or bring in his own personal trainer?

Under no circumstances is any member allowed to train another member. Gold’s Gym reserves the right to all personal training at our facility.